IT Management
Made Easy.

Affordable IT management that helps your business grow.

Beyond Tech Support

NorthCtrl's IT Management Include

24x7 Monitoring of Workstations & Network
Cloud Backup with 90 Days of File Version Availability
Targeted Infrastructure Investment Planing
Proactive System Maintenance
Accessible Tech Support & Advisory
On-Site Break Fix Options
Custom Software Development Discounts
Much Much More ...

24x7 Monitoring

Proactive Workstations & Network Monitoring helps catch issues before they become downtime.

Proactive Maintenance

Planed and budgeted maintenance that minimize downtime and risk of equipment failure.

Multi-channel support

Access support for issues via email, a self-service portal, phone, text, chat, or in person.

Expert Guidance

NorthCtrl's vCIO (virtual chief information officer) evaluates and implements targeted infrastructure investments to help translate new technologies into your competitive edge.

Cloud Backup

Our secure off-site back procedures protect you from fire, theft, human error, hardware failure, virus, ransomware, and natural disasters.

IT Management At A Glance

Constant Improvement

Expert guidance on the right technologies

Let us know your business needs and goals. We build and continually refine your business technology road-map. As your needs and goals change, we make sure your technology is prepared and budgeted.

Seamless Integration

We'll work with the tools that you're already using

We don't represent any software or hardware vendors - so our only interest is what works best for you and maximizes your profitability. You can, and should, keep using the tools which suit your business. But if we think there is a better, more efficient way for you to get the job done – we will let you know.

Predictable and Budgeted

Stable IT budgeting optimized for your business

NorthCtrl's vCIO (virtual chief information officer) constantly monitoring incoming tickets and project load to craft stable and predictable costs for your business. With all costing being pre-defined and plant in your personalized technology roadmap.

THE Management Plan

We make IT simple, and that includes our management plans. All services below are provide to everyone.

Expert Guidance
Virtual Chief Information Officer (vCIO)
Infrastructure Investment Planing
Project Management
Security Guidance
24x7 Monitoring
Windows Workstatins and Servers
Mac Workstatins
Linux Workstatins and Servers
Network Monitoring
WIFI Access Points
Service Desk & Tech support
Support & Troubleshooting
Access To Expert IT Advice
Third Party Vendor Support
Managed Workstations
Operating System Patch Management
Third Party Software Patch Management
Remote Support
Inventory Reporting
Cloud Backup
Anti-Virus & Ani-Milware
Cloud Backup
Disaster Recovery
Automated Nightly Backup
90 Days of File Version Availability
Off-Site Servers
AES-256 'Military Grade' Encryption
Data Center Redundancy
HIPAA Compliant

Custom Pricing

How many devices does your company have?

Please count Desktops, Laptops, Tablits, and Smart Phones as separate devices that needs to be managed. There is no need to include printers, desktop phones, or other network equipment.

Frequently Answered Questions

How do I report issues and get support?

Access support for issues via email, a self-service portal, phone, text, chat, or in person.

What sort of skills do your techs have?

Our engineers range from "first-line fix" level 1 engineers to senior platform and network infrastructure consultants. We also have senior-level software developers on staff to cover all your needs..

Will you support our current software and technical tools?

In most cases, YES. As part of the onboarding process, we will review you're current hardware and software. We will let you know what we can and cannot support as part of the onboarding review. If you have any questions, feel free to send us an email.

How is the cost calculated?

We work hard to bring your business a low, fixed, and predictable bill. Our base pricing is an estimate of work involved to keep your infrastructure running, secure, and up to date. Based on the number of devices and users on your network, we group your business into tiers that allow your business to grow (within a reasonable margin) without changing your price. For future infrastructure improvements, we work with you to map what is needed, when it's needed, and how much it will cost. You have final approval over all improvements and therefore control our work and price.

What is the billing period?

Our IT Management service is billed in a 90-day (3 month) cycle.

What discounts are available?

We currently have two discount programs. 1) We offer special rates to people who do good things around the world. To check whether your organization is eligible for a concessionary rate, click here. 2) To grow our knowledge of the industries that we serve, we are always looking to interview business leaders about technology in their fields. To see our current survey list, click here.

Need A Custom IT Management Plan?

Whether you're a small business or a large multinational enterprise, we can help develop an IT package that protects you and your technology.

IT Management Made Easy.